Employment History
Security Officer
Inter Con Security, El Paso TX
January 2026 - Present
I protect property, personnel, and assets by monitoring premises, controlling access, and responding to emergencies. My key duties include patrolling, operating surveillance (CCTV) systems, enforcing safety protocols, handling authorized access, and documenting incidents
Custodian
El Paso, TX
June 2024 -September 2025
• Cleaned restrooms, lobbies, and other high-traffic spaces to meet sanitary regulations. • Performed regular custodial duties in assigned areas of the building. • Keep custodian equipment and machinery in working condition. • Cleaned and maintained all areas of the building, including offices, restrooms, and public spaces with attention to detail. • Used proper equipment and chemicals to safely treat diverse flooring.
Security Supervisor
Garrison Corporation, El Paso, TX
Jun 2018 - Jul 2023
• Supervised a team of Security Officers in their daily duties. • Identified and reported security threats, unsafe conditions or hazards, and other emergencies. • Monitored and maintained security systems, including alarms, CCTV cameras, access control systems, and other related equipment. • Analyzed and evaluated security operations to identify risks and opportunities for improvement through auditing, review, and assessment.
Census Field Supervisor
US Census Bureau, El Paso, TX
Jul 2020 - Nov 2020
• Collaborated effectively with cross-functional teams across various departments. • Developed training materials and conducted briefings on census procedures, processes, and regulations. • Provided guidance and support to census field staff, ensuring accuracy of data collection and adherence to Census Bureau standards. • Provided guidance and mentorship to junior staff members when needed.
Census Taker/Enumerator
US Census Bureau, El Paso, TX
Mar 2020 - Jul 2020
• Verified authenticity of information provided by establishing direct contact with family members. • Double-checked information on surve
Security Officer 1
Sierra Providence Hospital, El Paso, TX
Sep 2017 - Dec 2018
• Checked surveillance cameras to identify disruptions or unlawful acts. • Verified security of windows, gates, and doors to prevent intrusions. • Wrote report of daily irregularities to describe and document property damage and the presence of unauthorized individuals. • Operated two-way devices to summon emergency assistance or communicate with staff. • Enforced regulations and directives for the site about personnel, visitors, and premises.
Customer Service Supervisor
Westar Corporation, El Paso, TX
May 2016 - Jun 2018
• Trained customer service representatives on customer service standards, policies, and procedures. • Monitored daily operations and evaluated performance to proactively approach backlogs. • Drafted and monitored employee scheduling to support effective resource allocation. • Resolved escalated complaints and answered questions regarding policies and procedures.
Guard 1
Logistic Company, El Paso, TX
Nov 2014 - Feb 2016
• Inspected and adjusted security systems and equipment to detect evidence of tampering. • Practiced effective decision-making when assessing potential threats or suspicious activities. • Conducted thorough searches of persons, vehicles, packages, and bags, as necessary. • Assessed risk levels within the facility using sound judgment techniques.
Technical Support Representative
Westar Corporation, El Paso, TX
Jul 2011 - Nov 2014
• Maintained accurate records of customer interactions and transactions, updated customer information accordingly. • Troubleshoot issues on device-specific problems, network performance, and internet connectivity. • Created detailed reports outlining the status of each technical issue reported by customers. • Handled customer complaints and escalated issues according to procedures.
SECURITY OFFICER
Whelan Security Services, El Paso, TX
Feb 2013 - Mar 2014
• Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner. • Enforced safety and security regulations to protect property and personnel. • Observed, reported and documented suspicious activities to management. • Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property.
Customer Service Representative
Alorica, El Paso, TX
Apr 2010 - Jun 2011
• Processed customer adjustments to maintain financial accounts. • Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems. • Navigated multiple computer systems and applications and utilized search tools to find information. • Demonstrated excellent verbal and written communication skills to interact with customers effectively.